Frequently Asked Questions

11 min read

About Standard Cold Pressed Oil

1. Why should I Buy from Standard Oil? What makes Standard Oil so different?

www.StandardColdPressedOil.com is very top quality and FSSAI certified company and one of India’s leading Cold Pressed Oil Online Store for MaraChekku Oil or MaraChekku Ennai which is also known as Chekku Oil / Cold Pressed Oil / Ghani Oil.

Why Standard Cold Pressed Oil?

  • Trusted by over 15,000+ HAPPY Customers across India.
  • Zero Preservatives and No Added Flavor or Chemicals.
  • Our Products Meets 100% Quality & Fulfills YOUR Expectation.
  • India’s Number 1 Destination for Cold Pressed Oil & Gourmets.
  • PAN India Delivery from Your South Indian Root Store.
  • FREE Home Delivery to TN, Pondy, Kerala, KN, AP & TS for orders above Rs.1000.
  • Standard Cold pressed oil – Naturally healthy
  • Nature provides us with pure fruits, nuts and seeds. We Squeeze the best out
  • Freshly pressed delicious oil range of products
  • Our oils – Nutritionally beneficial healthy oils
  • Lab services – Oil related lab testing
  • Oil extraction – using our traditional technology (wooden ghani / marachekku)
  • Indian business – Factory located in Madurai, TamilNadu
  • Our oils are unrefined oils are produced with no use of chemicals and are ethically sourced
  • Dedicated to bring the 100% best seeds & nuts from the most remotest places, which is why our oil is incomparable to any other oil in the market.

2. Is Standard Oil refined & Pure? Is it Certified Company?

Standard Cold Pressed Oils is not Refined. It is 100% Pure Cold Pressed Oil. Our brands of oils are 100% tested and certified from global agencies.

Labs & Report Certificate:https://www.standardcoldpressedoil.com/hub/quality-and-lab-reports/

Buy Standard Cold Pressed Oil online and have India’s most trusted brand of cold pressed oils delivered to your door anywhere in India. No minimum order & trial packs available.

3. How You are Handling during COVID-19?

Packing and dispatching of products is an integral part of our company. Click this link to read in detail.

4. Where is Your shop located in Chennai?

OIL SHOWROOM:

Standard Cold Pressed Oil,
New No:104, Old No:42, Valmiki Street,
Thiruvanmiyur, Chennai,
TamilNadu – 600041

Check in GOOGLE MAP

PERUNGUDY SHOP:

Standard Cold Pressed Oil,
#47, Suseela Complex,
First Main Road,
Thirumalai Nagar Annexe,
Perungudi, Chennai,
TamilNadu – 600096

5. I want to buy in Bulk? Do you service bulk / corporate / Export orders?

Wanted to Buy In Bulk? Or Export Products? We are happy to help you! For more details, please visit us at https://www.standardcoldpressedoil.com/bulk-order

6. How do I recognize the quality of cold pressed oil?

By its color: it’s not too light and not too dark. Translucent oil has generally been refined and oil that is too dark indicates that it has been preheated or pressed at a high temperature.

Click Here to Find more.

By its aroma: Furthermore, the taste and aroma of the oil must be reminiscent of the oil seed used. It is important for the oil to be in a dark glass container (inert material) with a clearly-indicated expiry date.

Once received your oils, please transfer to a glass container.

7. Which oils can be heated in the pan?

Coconut oil can be heated in the PAN for cooking. Groundnut Oil can be used for deep frying. Buy Groundnut Oil Online

Sesame / Gingelly oils are recommended for light sautes. Do not overheat the oil (when exposed to a temperature that is too high, a noxious smoke emanates from the oil). Click to buy Gingelly Oil

8. Which type of wood is used in Wooden Ghani?

The oil from wooden churner is extracted using the means of Ayurvedas the wood used in the churner is made of selected Vaghai / Neem / Babool / Mango trees as suggested by Ayurveda Rishis.

Due to this all the natural values are maintained in the oil and is beneficial in the natural way. Therefore for families good health the oil extracted from wooden churner should be used.

9. How is the filtering done in Standard Oil?

After extraction from Ghani process, oil pass through cotton cloth of every 5 layer to filter small particles and then the edible oil moves to pack in container.

10. I want to become a distributor of Standard Oil? What Should I do?

Wanted to Become a Distributor of Standard Oil? We are happy to help you!

For submitting the request, check out and visit us at https://www.standardcoldpressedoil.com/contact

Website Offers

1. What Is The Coupon Code For FIRST TIME Customers?

Register with us & get EXCLUSIVE coupon code ONLY for YOU in email! Or Use STANDARDOIL to get INSTANT discount of Rs.30 for YOUR FIRST TIME order.

2. What Is The Current Offer Going On?

We have listed our products offer at https://www.standardcoldpressedoil.com/cold-pressed-oil-offers

We have listed our COMBO offers at https://www.standardcoldpressedoil.com/combo-offer

3. I have Applied My Coupon Code In CART Page, But Not Valid Why??

Standard Oil Coupon codes are case sensitive and must be entered exactly as they appear on the coupon. After entering the code, you must click the “Apply Coupon” button under the coupon code.

Coupon codes are also unique, can only be used once, and only for the report type they were issued for. In addition, some coupons have an expiration date. Please make sure the coupon expiration date has not yet passed.

If you are still having problems with your coupon, please contact our customer support team at https://www.standardcoldpressedoil.com/contact

Our Products

1. What are the products you have?

Our Range of Products:

  1. Cold Pressed Sesame Oil
  2. Cold Pressed Groundnut Oil
  3. Cold Pressed Coconut Oil
  4. Desi Ghee
  5. Cold Pressed Castor Oil
  6. Cold Pressed Neem Oil
  7. Cold Pressed Mustard Oil
  8. Mahua Oil / Illupai Ennai
  9. Palm Jaggery / Karupatti
  10. Palm Sugar / Nattu Sakkarai
  11. Mountain Honey
  12. Copper Vessels
  13. Bronze Vessels
  14. Millets
  15. Iron Vessels
  16. Healthy Snacks
  17. Door Matt

2. What is the Shelf Life of Standard Oil Products?

Our products are 100% Natural. We have shelf life from 6-9 Months from the date of manufacturing. We have mentioned the manufacturing date and shelf life of all products in LABEL.

3. How should oils be stored?

Once received your oils, please transfer to a glass container.

Do not overheat the oil (when exposed to a temperature that is too high, a noxious smoke emanates from the oil).

4. Which Oil is Good For Deep Frying?

Groundnut Oil can be used for deep frying. Click here to Buy Groundnut Oil

5. Is Gingelly Oil And Sesame Oil Same?

Yes. Gingelly & Sesame Oil is Same. Click here to Buy Gingelly Oil

6. Why some of your products showing “Out of Stock? For example: Palm Jaggery

We are daily updating the stock of each & every product.

In some cases, few products went to “Out of Stock” due to high demand of our Standard Oil product’s. Soon, we will update the stock in 2 or 3 days.

Please check the website after 2 or 3 days.

7. Can we consume the Castor Oil? Is It Edible?

According to Ayurveda science, we can consume castor oil a little bit in order to clean our stomach to ease digestion process. You can consume a 1 or 2 drops of castor oil before sleep in night to ease digestion on the next day.

However, we strongly recommend to consult with your doctor.

8. Did Castor Oil Is Good For Hair?

Yes! Castor Oil is Good for hair. Buy Castor oil Online. For more details, please visit the link at https://www.standardcoldpressedoil.com/hub/can-i-use-castor-oil-for-hair-growth/

9. Do You Have Powdered Palm Jaggery?

No

Order Related Questions

1. Can I place order on call?

We accept orders on Call / WhatsApp. You can simply Call or WhatsApp us on +91-9677227688 for any help related to placing order.

For more details, you can see how to place your order at https://www.standardcoldpressedoil.com/how-to-place-order

We strongly recommend to order in online. Whatsapp order option given for aged people who does know how to place an order in online.

2. How do I know my order is confirmed?

We will send you a order confirmation email & SMS once we receive your order.

3. How do I edit my order after placing it?

It is very easy to edit your order. Please call us on +91-9677227688 or write email to cc@standardcoldpressedoil.com by mentioning your Order Number.

4. How do I cancel my order?

You can cancel your order before we dispatch. Standard Cold Pressed Oil believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. You can cancel your order at any time, your entire order amount will be refunded. Please send email to cc@standardcoldpressedoil.com or call us @ (+91) 9677 22 7688.

Your refund will be processed within 24-48 hours and your money will be credited back to your account in 3-10 bank days.

5. What is the minimum order value required to place an order?

No minimum order to place order. You can place order for any amount.

6. Is registration required to place an order?

No. You can place as a Guest User.

However, Registering with us give more benefits to you.

1. Easier checkout: Ease of subsequent purchases. No re-entry of Name & address details means less effort when you buy again.
2. Order tracking.
3. Access order history.
4. Special offers. Registration can mean early access to sales, special offers and more.

7. How do I place my order?

You can see how to place your order at https://www.standardcoldpressedoil.com/how-to-place-order

8. I could not complete the payment for My order? What Should I do?

Our sincere apologies for the inconvenience caused due to this.

We kindly request you to contact us through email (cc@standardcoldpressedoil.com) and mention your Order-ID (Payment Pending). We will send the direct payment link through SMS or WhatsApp or email to pay for your order.

9. I have ordered but till Now I Have not Received Any Message. Why?

We will send you a order confirmation email & SMS once we receive your order.

In case, if you did not receive order email then you can email us at cc@standardcoldpressedoil.com or call us directly our mobile number: +91 9677 22 7688 or +91 96770 63560.

You can also contact us by submitting the form at https://www.standardcoldpressedoil.com/contact

10. I want to buy products on Monthly Basis. What Should I do?

We are happy to serve you.

Please submit as a request at our Contact Form https://www.standardcoldpressedoil.com/contact – We will facilitate your request and proceed accordingly.

Track My Order

1. How can I check my order status?

Standard Oil simplifies the way you track your order. It is very easy to track your order.

Please enter your Order Id or Tracking Number email id and click on the “Track” button. We will display the current status of your order.

Note: Please allow us up to 24 hours in order to update the tracking information into the application.

Payment Related Questions

1. How do I pay for a Standard Cold Pressed Oil purchase?

Standard Cold Pressed Oil offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Standard Cold Pressed Oil’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase. Standard Cold Pressed Oil also accepts payments made using Visa, MasterCard, Maestro credit/debit cards in India. Our online payment vendor have problem with American Express Card. Please use some other credit/debit card.

2. Is COD (CASH ON DELIVERY) Option Available?

Currently, Standard Cold Pressed Oil supports COD Option only for CHENNAI (LIMITED PINCODES). Soon we will extent to entire CHENNAI and all MAJOR cities soon.

3. Are there any hidden charges (GST or Sales Tax) when I make a purchase on Standard Cold Pressed Oil?

There are NO hidden charges when you make a purchase on Standard Cold Pressed Oil. The prices listed for all the items are final and all-inclusive of GST. The price you see on the product page is exactly what you pay.

4. How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India.

Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

5. Is it safe to use my credit/debit card on Standard Cold Pressed Oil?

Your online transaction on Standard Cold Pressed Oil is secure with the highest levels of transaction security currently available on the Internet. Standard Cold Pressed Oil uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Standard Cold Pressed Oil are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

6. What steps does Standard Cold Pressed Oil take to prevent card fraud?

Standard Cold Pressed Oil realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

We accept payment through Internet Banking from all the major Indian banks.

7. Can I make a credit/debit card or Internet Banking payment on Standard Cold Pressed Oil through my mobile?

Yes, you can make credit card payments through the Standard Cold Pressed Oil mobile site and application. Standard Cold Pressed Oil uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

Delivery Related Questions

1. Do you provide home delivery option?

Yes, we provide home delivery service for PAN India except for some locations like PO Boxes, rural villages or military restricted areas.

2. Do you accept order from my location?

Yes, we do. In case of any query then please contact us via live chat and get confirmation with your pincode.

3. How will be my orders delivered? How long will it take for me to receive an order placed for any items?

Your orders will be delivered through Couriers. Click here to learn more about the delivery information.

4. Is delivery free? Do you have delivery charges?

We have FREE home delivery service across South India* (Order should be Rs.1000). For other states click here to check the delivery rates.

5. Why is my location is not serviceable?

Sorry for the inconviences caused. Due to the courier service unavailablity, your area is not serviceable.

6. What if I have a problem with my delivery?

We kindly request you to contact us through email (cc@standardcoldpressedoil.com) and mention your Order-ID. We will be able to investigate regarding the issue and sort out the issue as soon as possible.

7. Which courier will you transport my item?

Our courier partners are DTDC, ST COURIER, PROFESSIONAL COURIERS, INDIA POST, FEDEX & RIVIGO. We will courier your order through any on this delivery partner.

8. Can I change the address once the order has been placed?

Yes, we kindly request you to contact us through email (cc@standardcoldpressedoil.com) and mention your Order-ID. We will change the shipping address before we dispatch your order.

We cannot change the address once your order is being dispatched.

Return, Cancel & Replacement

1. I have received a different product. What should I do?

Our sincere apologies for the inconvenience caused due to this.

We kindly request you to contact us through email (cc@standardcoldpressedoil.com) and mention your Order-ID and provide them with pictures. We will be able to investigate regarding the issue and sort out the issue as soon as possible.

2. What can I do if an item is defective (broken, leaking, or expired)?

In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.

3. How can I return/replace the damaged item?

Return Policy
If customer wish to return the products to us, please send to below address:

Standard Cold Pressed Oil
,
New No:104, Old No:42,
Valmiki Street,
Thiruvanmiyur,
Chennai – 600041.

Note:
You will be responsible for paying for the shipping costs for returning your item. Sorry, shipping costs are non-refundable.

Refund Policy:
Your refund will be processed within 24-48 hours and your money will be credited back to your account in 3-5 bank days.

4. Can I cancel my order?

Standard Cold Pressed Oil believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. You can cancel your order at any time, your entire order amount will be refunded. Please send email to cc@standardcoldpressedoil.com or call us @ (+91) 9677 22 7688.

Your refund will be processed within 24-48 hours and your money will be credited back to your account in 3-10 bank days.

Customer Support

1. How do I Reach Your Customer Support?

It is very easy to reach our customer support:

1. Mobile / WhatsApp: (+91) 9677 22 7688
2. Mobile / WhatsApp: (+91) 9677063560
3. Landline: (+91) 452 437 2288
4. Email: cc@standardcoldpressedoil.com
5. Facebook: https://www.facebook.com/StandardColdPressedOil

General

1. I have a question which is not answered here, what should I do?

For any queries, you can email us at cc@standardcoldpressedoil.com or call us directly our mobile number: +91 9677 22 7688 or +91 96770 63560.

You can also contact us by submitting the form a https://www.standardcoldpressedoil.com/contact

2. I Have Some Suggestions With Regards To Your Service. Where Should I Post It?

We always welcome suggestions from our customers. Please submit your suggestions at our Contact Form https://www.standardcoldpressedoil.com/contact

My Account

1. I am trying to reset my password. But it is not working? What Should I do?

Please be patient. Your email provider may take a bit longer to deliver or display your new e-mails. In addition to your main inbox, please also check other folders in your e-mail account, especially the junk/spam folders. Your e-mail could have mistakenly landed there.

If the e-mail does not appear after several minutes, please try to request the password reset once again. Make sure that your e-mail address does not contain any typos.

If you still did not receive an e-mail, your Standard Oil account may be registered under a different e-mail address or you incorrectly entered your e-mail address during registration.

In this case, please submit a request in our Contact Us Form including your registered email address, and we will attempt to locate your account.

2. Is your new password not working?

If your new password isn’t working, please request the password reset once again.

Ensure consistency with spelling and capitalization when you set the password and log in later. It could be that you previously used different upper / lowercase letters or that you added blank spaces.

Kaaveri I speak the language that people love me for my advice on health tips. My grandma gave me more healthy tips from my childhood. It creates a habit in me to share with everyone.
Kaaveri I speak the language that people love me for my advice on health tips. My grandma gave me more healthy tips from my childhood. It creates a habit in me to share with everyone.

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